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Public Storage

Reservation Help

What Can I Do if I’m Having Trouble Completing an Online Reservation?

If you’re having trouble completing a reservation, make sure to fill out all required fields correctly.

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Having Trouble Completing a Rental? Try These Troubleshooting Tips:

  • Fill in all required fields (marked with an orange star *).
  • Only use permitted characters.
  • Agree to the terms by accepting all agreements & addendums.
  • Verify payment success.

To Access a Reservation:

  1. Go to access your reservation.
  2. Enter your reservation number and email, then click "View Reservation."
  3. Follow the instructions to finalize your eRental, and we’ll get your space ready for move-in day!

Forgot Your Reservation Number?

  • Click "Retrieve Your Reservation" at the bottom of the form, and we’ll email you right away.

Still stuck? We can help! Call us at 800-742-8048

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