How Do I Use My Lock?

Our units use Disc Locks, Cylinder Locks, or eLocks. See the instructions below to learn how to use both types.

Disc Lock Instructions

Close Your Door Tightly

Make sure your door is firmly shut. If you have a roll up door, step on the kick plate to allow the bottom of the door to seal properly.
Secure the Latch

Slide the lock latch across so that the holes align and the latch is secured in place. Give your door a tug to check that the latch is holding firm and the door doesn't budge.
Prepare Your Lock

Unlock your disc lock and leave the key in, positioning it so that when the lock is closed, it slides between both holes.
Lock it Up

Turn the key to close the lock (and don't forget to take the key with you).

Close Your Door Tightly

Ensure your door is firmly shut. If you have a roll up door, step on the kick plate to allow the bottom of the door to seal properly.
Secure the Latch

Slide the lock latch across to the secure position. Give your door a tug to check that the latch is holding firm and the door doesn't budge.
Prepare Your Lock

Unlock your cylinder lock, and leave the key in.
Insert the Lock

Slide the lock into the hole until it's fully inserted.
Lock it Up

Apply gentle pressure as you turn the key to lock it, then remove the key.

Download the Public Storage App:

To manage your electronic lock or eLock, make sure your Bluetooth is turned on and your location services are enabled.
Follow the In-App Instructions:

To simply wake up and unlock your eLock.
Lock it Up:

You will still have to lock your space manually. Firmly shut the door and slide the lock latch across to the secure position. You’ll hear one beep once your unit is locked.