Find Storage
Enter City, State or Zip
Storage Type
Size
Small Units
Lockers
A Few Things
5'x5'
Large Closet
5'x10'
One Room
Medium Units
5'x15'
Two Rooms
10'x10'
Three Rooms
Large Units
10'x15'
Four Rooms
10'x20'
Five Rooms
10'x25'
Six Rooms+
Vehicle Units
Up to 20'
Most Cars
Up to 35'
Most RVs and Boats
Up to 50'
Oversize Vehicles

- Your Account
- Log In
- Create an Account
- Your Reservation
- Download App
Pay Bill

Gate Code Issues

Last updated
Save as PDF

Why isn’t My Gate Code Working?

Make sure you’re entering your code correctly. Enter an (*), followed by your unique numerical code, and then (#).

Keep in mind that gate codes do not work outside of gate access hours and are disabled on delinquent and restricted accounts.

download the app

Download the App

log into your account

Log Into Your Account

contact a specialist

Call Us

There Are Several Reasons Why Your Gate Code May Not Be Working:

Your most recent payment hasn't posted, and your account is considered delinquent.
You may be attempting to enter the facility outside of access hours.
Your gate code may be restricted.
If you are a new customer, you may need to head to your facility office to present your government-issued ID.
You may be entering your gate code incorrectly. Make sure you are entering an (*), your unique code, and then (#).

If Your App is Not Opening the Gate:

If you’re unable to open the gate with your Public Storage App, try deleting the App and reinstalling it.