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A Few Things
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10'x10'
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Payment Issue

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What Should I Do if My Payment Fails?

If your payment fails, check your payment details — such as your account number, zip code, and funds available.

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Here Are a Few Steps You Can Take if Your Payment Fails:

In Your Public Storage App or Online Account:

Double-check the account number we have on file as well as the payment type selected.
Ensure the payment zip code on file is accurate.

Check with Your Financial Institution:

Make sure there are enough funds available in your account to cover payment.
Verify that your account details haven’t changed.

Still Stuck?

Try using a different payment method.
Head to our website to make a one-time payment.